The Four Agreements:
1. Be impeccable with your word. Speak with integrity. Say what you mean. Avoid speaking against yourself or gossiping. Use words in the direction of truth and love.
2. Don't take anything personally. Nothing others do is because of you. Be immune to the opinions and actions of others.
3. Don't make assumptions. Have the courage to ask questions. Express what you really want. Communicate with others clearly to avoid misunderstandings, sadness and drama.
4. Always do your best. Do your best and you will avoid self-judgement, self-abuse and regret.
These agreements are now written in colorful ink on an index card which I carry with me so I can review them each morning. It sets the tone to how I want to conduct myself throughout my work day and creates a much healthier environment for dealing with the questions and situations that arise.